Yocum Oil Company Receives "The Winning
Combination"
Yocum Oil met standards of excellence in meeting
the Image and Customer Service criteria as reflected in the recent Brand
Standards Evaluation performed by an authorized Trained Consumer during Phase I
of the Winning Combination program.
The Texaco brand has built a strong reputation in
the marketplace by focusing on outstanding customer service and superior station
image. In the competitive market today, it's more critical than ever
before that we not lose sight of the importance of brand image as the foundation
of future growth and prosperity.
The Winning Combination 2000 program offers an
objective, standardized method of rating the Image and Customer Service
performance of our retail locations through the eyes of the motoring
public. Each Brand Standards Evaluation provides objective feedback, gives
you the tools to address gaps in image and customer service performance, and
provides a recognition and reward system for your employees for superior
performance.
|